Staff Training
Hanleys offers complimentary annual on-site chemical safety training for our customers; complete with personalised certificates for every participant.
Our training is designed to equip your cleaning team with the knowledge, confidence, and safe-work practices needed to handle chemicals and equipment correctly in their day-to-day roles.
Whether you operate in healthcare, aged care, education, commercial cleaning, or facilities management, our sessions can be tailored to suit your environment and the products your team uses.
Topics covered include:
- Key Safety Issues with Chemicals
- Handling and Safety of Chemicals
- Storage of Chemicals
- Hazardous vs Dangerous Goods
- Chemical Dispensing
- Chemical Spill Procedure
- First Aid info obtained through the SDS
What a Training Session Looks Like
A dedicated Hanleys representative will visit your site at a time that suits your team.
Your session will typically include:
- On-site training delivery in a suitable space with a TV or projector
- A structured slide presentation, paired with real-world examples
- Practical insights, safety tips, and best-practice advice
- Interactive Q&A, encouraging your staff to share what they experience on the job
We make the session practical, relevant, and engaging — because your team are the ones working on the ground every day, and their input matters.
Training Topics We Cover
Our annual training covers the fundamentals of safe chemical use, including:
- Properties of common cleaning chemicals
- Understanding the pH scale, acids vs alkalis
- Hazardous vs dangerous goods
- Safe chemical handling and storage
- Correct dilution and dispensing
- Spill management procedures
- First aid information found in SDS documentation
- Recommended chemicals for different tasks and facility types
Training can also be tailored to the specific systems or dispensing equipment used at your site.
Supplier-Led Training (Optional)
If your facility uses a specialised system — such as washroom dispensers, janitor cart solutions, or microfibre systems — we can arrange supplier training with the relevant manufacturer.
While Hanleys supplies a wide range of trusted brands, we know our suppliers are the true experts in their products.
For an example of system-specific training, see: How Hanleys products help PM Aged Care
Supplier-led sessions can be organised on a case-by-case basis depending on your team’s needs.
Who Should Attend?
Our annual safety training is ideal for:
- Cleaning staff
- Supervisors and team leaders
- Facility managers
- WHS personnel
- New starters needing foundational training
- Long-term staff requiring a safety refresher
Every attendee will receive a personalised certificate documenting their training