Our Values

Customer Service

We have a personable, efficient and dedicated team of account managers and customer service professionals to guide you in the right direction, ensure smooth ordering, and answer your queries. We are nothing without our excellent team and our loyal customers.

Industry & Product Knowledge

Our experience is our edge. We have an average staff tenure of over 10 years and well over 250 years combined industry experience. We are knowledgeable on all facets of the industry we serve and strive to offer the right solutions for your business.


We are dedicated to meeting the demands and needs of our customers in a timely manner. We have a strong focus on inventory management – from sourcing quality products to effective stock holdings that allow timely delivery.

Communication & Integrity

Communication is key to understanding our customer’s needs, providing sound advice, as well as understanding supplier and internal priorities. We continue to build the strong and honest relationships which underpin Hanleys success.

Environmental Awareness

We do our small part to reduce our footprint on this planet. Our sustainable business practices include, solar power to reduce carbon dioxide emissions, waste and recycling management, containers for change, battery recycling and scrap metal recovery. As a supplier of commercial quality chemicals, we acknowledge limitations to our environmental awareness, but we are continually working to improve our sustainability and promote green options where possible for our eco-conscious customers.

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